PROCESS

How a car moves through
the shop.

Four stages, and you hear from us at every one. Nothing is ordered or repaired before you've approved it in writing.

I

Intake & listen

You tell us what the car is doing. We'll drive it, log it, and write down what you actually said rather than what is convenient to fix.

Conversation and written intake notes

Road test with datalogging where relevant

Photographs of the car as it arrives

II

Diagnose & document

Factory-level software gives us a full scan of every module, with photos of every finding. We share it all with you before quoting or starting any work.

Full-system scan across every module

Physical inspection on the lift

Digital health report sent to your phone

III

Approve in writing

You'll receive a clear estimate with itemized parts and labor. Nothing is ordered or charged until you've approved it.

Line-by-line estimate, parts and labor split

Priority order: safety, then reliability, then want

Your written approval before anything is ordered

IV

Execute & prove

The process includes a road test and, when needed, dyno testing. We will prepare a final report with photographs, which we will keep on file for your next visit.

For ECU tunes, some cars need the ECU sent to DME Tuning. We'll tell you the turnaround when you book.

Work photographed at each major stage

Road test and dyno validation where relevant

Closing report kept on file for next time

Stage one starts with a conversation. Book it.

BOOK INTAKE